Access level is set by management. If your role is incorrect, ask your unit manager or FLM to update it in Supabase.
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Data Retention
Records are archived (hidden from the app) after 12 months. Archived data is retained in the database and can be restored by your Supabase administrator if needed.
Subject Access Requests
Generate a printable report of all data held for a named individual. Use this to fulfil UK GDPR Article 15 subject access requests.
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Awaiting Approval
Your account has been created and is waiting for a manager to approve it. This usually happens at the start of your first shift.
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Vestibule · Demo Mode
Visitor management that works for everyone involved.
Replacing a paper-based system that creates delays, gaps in accountability, and daily operational friction.
FLM
"I used to print the authorisation form, walk it down to vestibule, then phone to make sure it had arrived. Now I create the record in two minutes — the visitor gets their confirmation, their PCD code, their point of contact — all sent automatically. I don't touch it again."
Visitor
"I had the confirmation email before I left home — who to ask for, their extension number, my device code, everything. I arrived at the gate, they were ready for me. No waiting while someone searched through folders."
Vestibule
"Used to be folders everywhere, calling around the establishment trying to find who authorised it, checking spreadsheets for PCD codes. Now I open one screen — name, ID status, point of contact, device code, escort — all there. I can process someone in under a minute."